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Omar Hashi Building, Road 1, Hargeisa

Receptionist – Garowe

Job Description

Overview:

The Operations Manager is responsible for overseeing and coordinating the daily operations of the organization to ensure efficiency, productivity, and quality service. This role involves managing resources, streamlining processes, and implementing operational strategies to achieve organizational goals. 

Key Responsibilities:

1. Front Desk Management:
  • - Greet and welcome visitors, clients, and employees in a friendly and professional manner.
  • - Manage the reception area to ensure it is tidy and organized.
2. Communication:
  • - Answer, screen, and direct incoming phone calls to the appropriate personnel.
  • - Respond to emails and inquiries in a timely manner.
3. Scheduling:
  • - Manage appointment calendars for staff members, including scheduling meetings and coordinating conference room bookings.
  • - Assist in organizing travel arrangements and itineraries when needed.
4. Administrative Support:
  • - Perform general administrative tasks such as filing, data entry, and maintaining records.
  • - Assist with preparing documents, presentations, and reports as required.
5. Visitor Management:
  • - Maintain a visitor log and issue visitor badges as necessary.
  • - Ensure security protocols are followed for all visitors entering the premises.
6. Mail and Package Handling:
  • - Receive, sort, and distribute incoming mail and packages.
  • - Prepare outgoing mail and coordinate courier services.
7. Office Supplies Management:
  • - Monitor and maintain inventory of office supplies, placing orders as needed.
  • - Ensure office equipment is functioning properly and coordinate maintenance when necessary.
8. Collaboration:
  • - Work closely with other departments to facilitate communication and support organizational goals.
  • - Assist in organizing company events or meetings as required.

Skills and Qualifications

  • -- Bachelor’s degree or equivalent; additional certification in office administration is a plus.
  • - Previous experience in a receptionist or administrative role preferred (3 years). 
  • - Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Skills:

  • - Excellent verbal and written communication skills.-
  • - Strong organizational skills with attention to detail.
  • - Ability to multitask and prioritize effectively in a fast-paced environment.
  • - Friendly demeanor with strong customer service orientation.s. 

How to apply

APPLYING: 

info@tacawun.com

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